Contact Us

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=82 BGCOLOR="#006699" TEXT="#080000"> <div> <FONT SIZE="5" COLOR="#FFFFFF" FACE="Arial" ><B>Jefferson Mental Health Services</B></FONT><B>     |     </B><A HREF="index.htm" TARGET="_top" TITLE="Jefferson Mental Health Services"><U><B>home</B></U></A></div> <div> <A HREF="id17.htm" TARGET="_top" TITLE="Who We Are "><U>Who We Are </U></A>   |   <A HREF="id21.htm" TARGET="_top" TITLE="Services Programs"><U>Services & Programs</U></A>   |   <A HREF="id19.htm" TARGET="_top" TITLE="Location"><U>Location</U></A>   |   <A HREF="id18.htm" TARGET="_top" TITLE="Donations"><U>Donations</U></A>   |   <B>Contact Us</B>   |   <A HREF="id27.htm" TARGET="_top" TITLE="Child Family Resource Center"><U>Child & Family Resource Center</U></A>   |   <A HREF="id39.htm" TARGET="_top" TITLE="Employment Opportunities"><U>Employment Opportunities</U></A>   |   <A HREF="id40.htm" TARGET="_top" TITLE="Privacy Practice Notice"><U>Privacy Practice Notice</U></A>   |   <A HREF="id41.htm" TARGET="_top" TITLE="Calendar Events"><U>Calendar & Events</U></A>   |   <A HREF="id42.htm" TARGET="_top" TITLE="Resource Links"><U>Resource Links</U></A></div> <div> </div> </td> </tr><tr> <td valign="top" width=180 BGCOLOR="#00BFBF" TEXT="#080000"> <div> <B><U>JMHS PROGRAMS</U></B><FONT SIZE="1" COLOR="#003399" FACE="Arial Narrow" >               Click below for more information on each program.</FONT></div> <div> <A HREF="id23.htm" TARGET="_top" TITLE="Access"><U><B><IMG BORDER="0" SRC="Symb075c00b700c899330000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">ACCESS</B></U></A></div> <div> <A HREF="id24.htm" TARGET="_top" TITLE="Crisis"><U><B><IMG BORDER="0" SRC="Symb075c00b700c899330000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">CRISIS</B></U></A></div> <div> <A HREF="id25.htm" TARGET="_top" TITLE="Child Family Outpatient "><U><B><IMG BORDER="0" SRC="Symb075c00b700c899330000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">CHILD & FAMILY OUTPATIENT</B></U></A></div> <div> <A HREF="id26.htm" TARGET="_top" TITLE="Older Adult "><U><B><IMG BORDER="0" SRC="Symb075c00b700c899330000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">OLDER ADULT SERVICES</B></U></A></div> <div> <A HREF="id33.htm" TARGET="_top" TITLE="Adult Outpatient"><U><B><IMG BORDER="0" SRC="Symb075c00b700c899330000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">ADULT OUTPATIENT</B></U></A></div> <div> <A HREF="id34.htm" TARGET="_top" TITLE="Psychiatric"><U><B><IMG BORDER="0" SRC="Symb075c00b700c899330000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">PSYCHIATRIC SERVICES</B></U></A></div> <div> <B><IMG BORDER="0" SRC="Symb075c00b700c899330000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">WRAPAROUND SERVICES</B></div> <div> <A HREF="id35.htm" TARGET="_top" TITLE="Intensive Community Support"><U><B><IMG BORDER="0" SRC="Symb075c00b700c899330000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">INTENSIVE COMMUNITY SUPPORT</B></U></A></div> <div> <A HREF="id37.htm" TARGET="_top" TITLE="Discovery School"><U><B><IMG BORDER="0" SRC="Symb075c00b700c899330000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">DISCOVERY SCHOOL</B></U></A></div> <div> <A HREF="id36.htm" TARGET="_top" TITLE="Community Assistance"><U><B><IMG BORDER="0" SRC="Symb075c00b700c899330000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">COMMUNITY ASSISTANCE SERVICES</B></U></A></div> <div> <A HREF="id27.htm" TARGET="_top" TITLE="Child Family Resource Center"><U><B><IMG BORDER="0" SRC="Symb075c00b700c899330000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">CHILD & FAMILY RESOURCE CENTER</B></U></A><B>  </B></div> <bR> </td> <td valign="top" height=398 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <I>CONTACT US</I></div> <bR> <div> <FONT SIZE="2" COLOR="#000000" FACE="Arial" >We look forward to working with you!   Contact us via email at</FONT> <A HREF="mailto:general@jmhs.info" TARGET="_top" TITLE="mailto:general@jmhs.info"><U><B>general@jeffersonmhs.org</B></U></A></div> <div> or</div> <div> P.O. Box 565</div> <div> (884 W. Park) </div> <div> Port Townsend, WA  98368</div> <bR> <div> Phone:   360-385-0321 or toll free 800-659-0321</div> <div> Fax:       360-379-5534</div> <bR> <div> <B>ADMINISTRATION AND BILLING</B></div> <div> For questions about any administrative process, please call 385-0321 and let Reception know what you'd like to know.</div> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">For Employment Questions call 385-2951</div> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">For Billing Questions call 385-0321 Ext. 107.  Our Billing staff are knowledgeable about most insurance and third party payment programs, and are happy to help you with any payment difficulties you may have.</div> <bR> <div> <B>WE WANT TO HEAR FROM YOU</B></div> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">If you have suggestions, feedback, or any other information you wish to share with us, please get in touch.  Your thoughts and ideas are important to us.</div> <bR> <div> <U>Concerns, Complaints, Grievances</U></div> <div> If you should have a </div> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">concern (something you want us to know about),</div> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">complaint (something you want us to do something about), or a </div> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">grievance (something you want us to take action on) </div> <bR> <div> ...your first step is to contact JMHS and let us know what is wrong.  Every employee of JMHS can access a Concern/Complaint form for you, or can take your information over the phone.  If you are uncomfortable informing staff, our Clinical Director, Ben Jennett, or our Interim Executive Director, Janet Polley, welcome hearing from you.  Any member of our <A HREF="id17_board.htm" TARGET="_top" TITLE="Who We Are "><U><B><U>Board of Directors</U></B></U></A> would also welcome your input.  </div> <bR> <div> JMHS is committed to quality programs and management, and is continually evaluating and finding ways to improve its practices.  Your input is important and valuable.</div> <bR> <div> When we receive a concern/complaint/grievance we are pledged to:</div> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">investigate, and</div> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">respond to the complaintant, and</div> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">make every effort to resolve the problem.</div> <bR> <div> There are additional resources for resolution should you care to use them.  They are</div> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Mental Health Ombuds:  1-888-377-8174</div> <bR> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">PRSN Administration:    1-360-337-4886</div> <bR> </td> </tr></table></body>